Press Releases

Computer Troubleshooters + Autotask Deal

Computer Troubleshooters and Autotask have announced an industry-leading partnership which gives all CT franchise owners “free” use of the Autotask Go! product or discounted access to the Autotask Pro product as part of their franchise membership. Details of the announcement made headlines in several industry publications like Business SolutionsMSPMentor, and more.

CT featured in Crain’s Cleveland Business

Brian Rosenfelt, owner of Computer Troubleshooters Independence in Independence, Ohio, was featured in this week’s Crain’s Cleveland Business journal.

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FranTrends quotes CT, a franchising & small business information website, quotes CT CEO Chip Reaves, a franchising and small business information website, recently released an article featuring advice for franchisors by franchisors which included a quote from Computer Troubleshooters CEO Chip Reaves.  The article is available online here.

CT joins MerryMeeting

February 1, 2008

To All CT Master Franchise Owners, Regional Directors and Local Office Owners

From Wilson and Suzanne McOrist and Chip Reaves

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More Entrepreneur Awards

CT’s affiliated brands were also highly regarded by Entrepreneur Magazine this month.

Computer Troubleshooters is affiliated with the MerryMeeting family of franchised brands, which includes Sunbelt Business Brokers, MTO Cleaning, and Inspect-It 1st, all of which did very well in this year’s Entrepreneur Franchise 500 ranking.


CT ranked by Entrepreneur

CT recognized by Entrepreneur Magazine!

The 2008 “Franchise 500” rankings from Entrepreneur magazine are out, and Computer Troubleshooters is ranked #251 overall and is once again the top tech support franchise ranked by Entrepreneur. This is the 7th consecutive year CT has been recognized in the prestigious Franchise 500 rankings.

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Ireland RD interviewed

Our Irish Regional Director’s interview with

Recently interviewed our Irish Regional Director. You can see the video of the interview here:

Six new Troubleshooters join in October!

Six new Troubleshooters from the states of Colorado, Florida, Georgia, Maryland, Washington, and Tennessee.  Included in the six are three existing Computer Service businesses who found compelling advantages in joining the world’s largest technology service franchise.

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Franchise 50 Award

Computer Troubleshooers honored with franchisee satisfaction award!

Computer Troubleshooters is proud to have been honored again by Franchise Business Review in their 2nd annual Franchise 50 ranking.  The Franchise 50 is unique in the industry in that it’s based entirely on the satisfaction of franchisees within a given system.  Computer Troubleshooters was ranked #20 overall and the top technology franchise.