Technology partners Computer Troubleshooters and Geeks On Call recently celebrated the shared success of their 2014 National Accounts initiative. The two IT firms’ National Accounts initiative involves Luv My Pet, the nation’s largest provider of convenient and affordable pet vaccinations offered in pet stores. Luv My Pet has 14 offices that administer state regulated vaccination services around the country as well as 4 corporate locations.

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Computer Troubleshooters is pleased to welcome Willard Kent to the network. Kent joins the international network of franchise owners who provide onsite computer services and IT solutions to small and medium-sized businesses and residential users. He will be providing IT services to clients located in the communities of East Hanover, Lincoln Park, Lake Hiawatha, Towaco, Pine Brook, Fairfield, Roseland and Livingston, NJ.

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Sabu Thomas of Computer Troubleshooters will be providing IT services to healthcare focused businesses in addition to general clients located in the communities of St. Charles, South Elgin, Geneva, Batavia and North Aurora, IL.

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Franchise Business Review recently named Computer Troubleshooters (CT), the world’s largest IT services franchise, as a top 2013 franchise for United States military veterans. In response, CT is offering a discount of 10% to 20% off the purchase of a franchise for retired or active duty military, through March 31, 2014.

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Independence, OH, October 24, 2013 –(PR.com)– Computer Troubleshooters is proud to be a Champion of National Cyber Security Awareness Month. The goal of this annual awareness program is to inform and educate all levels of our government, the private business sector and the general public about issues of safety and security in the cyber environment.

“We are delighted to be a Champion of this important cause and enthusiastically support the goals of National Cyber Security Awareness Month,” stated Halli Evans, Computer Troubleshooters’ Director of Marketing. “We feel it is our responsibility to educate our clients about online safety for both their businesses and their families.”

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Computer Troubleshooters is using the end of Microsoft’s XP operating system’s lifecycle as an opportunity to educate their clients through a program of information sharing and support services. Computer Troubleshooters recently kicked off an educational campaign to inform their client base about current IT strategies and migration plans prior to the April 8, 2014 XP deadline.

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Computer Troubleshooters is pleased to announce the grand opening of Computer Troubleshooters of Naperville, owned by Susan Gorup.  Susan is excited to start servicing business and residential customers in the communities of Naperville, Plainfield, Romeoville and Bolingbrook, Illinois.

“While working in the IT field in Chicago, I saw a lack of IT support throughout our client base,” said Mrs. Gorup. “I decided to open Computer Troubleshooters of Naperville to bring the same level of customer care that I always strive for.”

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Computer Troubleshooters is the largest international network of franchise owners providing onsite computer services to small and medium-sized businesses and residential users. A core feature of Computer Troubleshooters’ continued success is their preferred vendor program. As of July 1, 2013, Computer Troubleshooters is proud to announce an enhanced vendor relationship with Autotask Corporation, the leading provider of IT management software that streamlines business processes for technology solution providers.

The new contract provides Computer Troubleshooters’ franchisees with access to Autotask’s Pro Premium software and its complete business management platform for technology services businesses.  Autotask’s Pro Premium includes CRM; Service Desk; Project Management; Client access portals; Live Reports; and integration with many of the industry’s top vendors.  Computer Troubleshooters has enjoyed a long-standing vendor relationship with Autotask and the announcement of this upgraded new program will benefit both Computer Troubleshooters’ franchise owners and their clients.

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Computer Troubleshooters is proud to announce the grand opening of a new location in Beavercreek, Ohio. Computer Troubleshooters congratulates Cliff Brust, owner of the Beavercreek computer services franchise on his continued success and the expansion of his business. This is the second move for Mr. Brust’s franchise within two years as the demand for computer services from both business and residential customers continues to grow.

Computer Troubleshooters of Beavercreek originally moved from the Brusts’ home to a 400 square foot commercial office and is expanding again with this latest move to a high- visibility 1,000 square foot location. The new facility provides expanded space for computer repair services and a training center in an easy to access Beavercreek storefront location.

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May 31, 2013 – BOULDER, Colorado. — Computer Troubleshooters of Boulder was honored by Mercury 100 as one of fastest growing private companies in the Boulder region. The Boulder County Business Report annually compiles the Mercury 100 list. The list analyzes companies in various industries with the selection criteria based on two-year revenue growth from 2010 and 2012. Computer Troubleshooters was ranked at #6 on the list. The announcement of the Mercury 100 is one of the region’s premier business community’s annual events. This year’s event took place on May 23rd at the Omni Interlocken Resort in Broomfield, CO.

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